FAQ

product FAQ

We are very transparent and we uphold integrity value while manufacturing KULIT Skincare Solution for our beloved customers.

Yes! We only use high quality ingredients in our products. We take pride in sourcing only high-quality natural ingredients to provide the best quality natural products.

We have also undergone the necessary lab tests to ensure the products are clear of all harmful minerals.

KULIT products are free from identified banned ingredients.
Yes, our products are notified with NPRA.

From 1 January 2008, all ASEAN Countries have agreed to implement cosmetic notification procedures as a control system for all cosmetic products in the ASEAN region in accordance with the ASEAN Cosmetic Harmonization Scheme and ASEAN Cosmetic Directive (ACD).

All cosmetic products marketed in Malaysia must be notified by the National Pharmaceutical Regulatory Division (NPRA), Ministry of Health Malaysia before the products can be imported, manufactured, distributed or sold in Malaysia. Product notification is the process by which companies responsible for marketing cosmetic products make a declaration regarding product information to NPRA before they market the product in the Malaysian market.

KULIT Skincare Solution products are manufactured in Malaysia by a registered cosmetic manufacturer which is listed in National Pharmaceutical Regulatory Agency (NPRA) list of cosmetic manufacturers and complies to the GMP requirements according to the ASEAN Guidelines for Cosmetic Good Manufacturing Practice

Our products are all manufactured in GMP cosmetic certified facilities in Malaysia with ingredients sourced locally and internationally.

Our products were made using plant-based extracts with permitted chemicals by the authorities. Some of our products do contain marine collagen.  However, we do not test on animals and are against cruelty of any kind to animals.

Beauty routine faq

We recommend a minimal routine. Always follow the rule of thumb: from the lightest to the heaviest consistency of formula.

Start your routine by cleansing with our GLOW Facial Cleanser after you have cleared your face; at the least, once in the morning and once at night before you sleep.

Start your routine by cleansing with our GLOW Facial Cleanser after you have cleared your face; at the least, once in the morning and once at night before you sleep.  

After that, tone your skin by spritzing GLOW Hydrating Peppermint Face Mist. The mist will act also as a toner. You can apply a coat of serum and eye cream prior to the moisturiser at night before you reside into your beautiful sleep. 

At least once every weak, treat yourself with a stay on face mask for five (5) minutes enhanced with the GLOW Hydrating Peppermint Face Mist solution.

Do not forget, on a weekly basis, you should exfoliate your skin using a layer of GLOW Face Mask to extract out skin impurities, dirt, black heads and whiteheads

Surprisingly, no! Many of our customers see visible results within 2 weeks, with continuous improvements after. 

We suggest cutting down on other products when you start using KULIT Skincare Solution products, at least until you figure out if a product works for you. Sometimes, less really is more, by focusing on a few key products you will understand which products suit your skin better and figure out a perfect routine for your skin.

“Expecting instant gratification from skincare is a recipe for disappointment,” Dr. Aanand Geria, M.D., F.A.A.D. According to the dermatologist, it’s not realistic to expect visible results in a night, or even in a week. “The timeline to see results is entirely dependent on what kind of product you are using,” he says. “But I think 28 days is a good rule of thumb.”

In other words, this means that you need to have patience to see remarkable results to your skin condition.  Four whole weeks; one whole month.

The idea of a 28-day trial period might seem a bit random, but the number is significant in the skincare world: It’s the length of the typical skin cycle.

One cycle accounts for the time it takes for a fresh skin cell to appear, mature, die, and shed — so theoretically, after 28 days, every single skin cell on the surface of your face will have had a chance to experience the efficacy (or lack thereof) of the product in question.  Dr. Geria says it can take as little as two weeks for cleansers, moisturizers, and spot treatments to earn a place in your permanent line up. However, deeper, long-term changes — like reducing acne or lifting hyperpigmentation — naturally take a little longer.

KULIT products have a shelf life of 24 months (2 years).

Each product also contains information with the batch number and expiry date at the bottom of the bottle.

You can purchase online right here at this website! Or you can access our products through Shopee and Lazada.

We are also penetrating the retail sector and for now, you can to find us at Soleque Store and Warden Pharmacy at Shaftsbury Putrajaya, Malaysia.

We are constantly working to bring this product closer to you.

delivery faq

All KULIT Skincare Solution orders are fulfilled within 1-3 business days. You can expect your order to arrive according to the shipping carrier terms.

Please note that during holidays, new product launches, restocks and promotions, order processing times may be subject to delays. We thank you in advance for your understanding.

We process orders as quickly as possible. If you wish to cancel or make any similarly (very) urgent request, please contact us at +6012 9050577  within 1 hour of placing your order.  We can assist you most quickly if you include your changes or edits in the message.

However, as we cannot make any changes once your order is shipped or during peak seasons. We also cannot guarantee these requests will always be accommodated.

If you have purchased on line through Shopee / Lazada or other similar ecommerce vehicles, the refunds and return policy will be based in the respective ecommerce facilities.

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